Careers with Lytics

Lytics is committed to diversity of people and ideas. We strive to include people from all backgrounds. This includes but isn't limited to people of color, all genders, orientations, ethnicities, and ages. We have signed the Portland Tech Diversity Pledge, which you can learn more about here.

JavaScript Developer at Lytics (Mid/Senior)

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Portland, OR

Lytics is looking for a Mid to Senior level JavaScript developer to help lead the development of our core app into the future.

Qualifications

  • > 5 years experience (mid/sr) working with browsers (JS, Web APIs, HTML, CSS)
  • Experience working in a large codebase
  • Experience writing unit and acceptance tests
  • Experience with a client-side web framework (Ember, React, Angular)
  • General software engineering knowledge (data structures, OOP, functional programming, and the like)
  • Critical thinking, problem solving, and empathy for the end user
  • Experience with charting libraries, preferably d3
  • Interest and/or experience writing Go not required but a huge plus

Additional Information

What Our Technology Looks Like

  • Our core product is a single page web app built with Ember
  • Our services are all in Go
  • All communication between the app and the services is through JSON APIs
  • General purpose projects become open source
  • We also have a couple vanilla js projects for data collection

What You Would Work On

You would be working full time on the Product Engineering team focused primarily on our web app, custom charting, and vanilla js projects. As such, we want someone who is design conscious and mindful of performance, browser and device differences, usability, and JavaScript quirks.

Key Responsibilities

  • Implementing rich user interfaces
  • Collaborating on UI design and product design
  • Designing APIs with teammates
  • Maintaining the web app's data layer
  • Continuous maintenance and performance tuning of our application
  • Designing and building charts using d3

Why Work at Lytics

You will be working on a small team of talented and passionate engineers and designers. Since the team is small, each individual is given a lot of freedom and responsibility day to day. Projects at Lytics are not spec sheets handed down to the engineering teams. They are open-ended problem statements that are solved and implemented by the same people.

We are also serious about testing and automation. We want to focus on shipping great features and iterating on our designs. Because of this, continuous integration and continuous deployment are both very important to us. You will get to take advantage of this on day one.

We are committed to communicating projects and transparency. Github is our primary tool for source control, code review, issue tracking, and project planning. Everyone in our organization is given access to be a part of the conversation. For everything else, there is Slack.

We value the developer community at large and believe that the best way for the world to have great software is if great minds are sharing. This is why we find ways to take the code we wrote and like and turn them into open source projects usable by other people facing similar challenges. Check it out: http://lytics.github.io/

Should You Apply?

Well, yes! If you don't think you meet all the recommended requirements, that's okay! If you are excited about Lytics, JavaScript, the web, or marketing, we would love to chat. We may have an opportunity for you.

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Director of Content

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Portland, Or

Lytics is looking for a storyteller and content maestro to join the marketing team to shape our narrative and help reinvent how marketers tackle some of their greatest challenges that they face today.  We are looking for an fearless individual who possesses a strong strategic vision and ability to execute. She/he will need to champion their vision by collaborating with and inspiring business partners and experts across the firm as well as the writers on their team.

The ideal candidate will have a credible and engaging personal presence appropriate for working collaboratively and will be able to successfully develop ideas in partnership with internal and external thought leaders. He/she will oversee a combination of individuals/agencies and therefore must be a strong manager and also highly organized in order to coordinate the large volume of projects by the Content Marketing team.

What You’ll Do

Strategy:

  • Develop short-term plans and long-term content marketing strategy, which will support prospect acquisition, client expansion and retention.

  • Lead the creation of targeted and differentiated buyer-centric narratives, strategic plans, and the corresponding content itself that brings those narratives and plans to live.

  • Cultivate and maintain rich dialogues with sophisticated internal and external subject matter experts to bring original, compelling thinking to market on behalf of the firm.

  • Partner closely with other members of the Marketing leadership team to establish the Content Strategy team as a subject matter expert in writing and editing.

  • Own the buyer’s journey across various channels and design the right experiences in partnership with the demand generation team.

Execution:

  • Build a small, scrappy and fast-moving team of full-time employees, contractors and agencies to help produce and scale content globally.

  • Build cross-functional relationships across the company, sharing progress with key stakeholders.

  • Build and publish an editorial calendar.

  • Oversee the content and experience delivery from the various web properties and social channels

  • Spot check and edit editorial team content as needed to ensure high-quality deliverables.

  • Roll up sleeves and independently develop and deliver content when needed.

  • Collaborate with the Creative team to define and map content creation needs.

  • Work with integrated marketing, social media, internal communications and public relations to ensure content is promoted and shared across all appropriate channels.

  • Identify opportunities to promote and amplify content outside of traditional channels to broaden reach and exposure.

  • Collaborate internally to prove the impact of content marketing touch-points along the purchasing funnel.

  • Monitor and report on content marketing metrics/insights and show continuous improvement of the content strategy based on analytics.



Qualifications

What Should You Have?

  • Someone with fire, creativity and passion who is looking to make their mark.

  • Someone who is willing to bet big, take risks and help establish a new category.
    10+ years of experience in B2B content marketing. Marketing Technology experience is a huge plus.

  • A strong content marketer with experience across a variety of medium and formats web, copy, email, whitepapers/reports, blog, infographics, video.

  • Someone who, when needed, can roll up their sleeves and get hands-on - either to mentor and coach or to independently deliver.

  • A collaborative, team player that is adept at building strong professional relationships.

  • Knowledgeable of how to scale content creation and distribution, build a loyal audience, optimize for SEO, and engage target audience members.

  • Someone with a deep understanding of various promotional platforms and what it takes to grow a brand’s presence.

  • An entrepreneurial spirit and an exceptional problem solver. Someone who is thoughtful, but with a bias towards action and won’t suffer from analysis paralysis.

  • Native-level English language speaker and writer.



Additional Information

Working for Lytics

Lytics offers excellent health benefits for employees and family, a flexible time-off policy, and a variety of methods to grow your skills and further your career.  Our customers include Nestle, Heineken, Atlassian, The Economist, Dr. Martens.  Investors include Voyager Capital, R/GA Ventures, and Comcast Ventures.


Lytics is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.



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Product Marketing Manager

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Portland, OR

Lytics is looking to add a product storyteller to our marketing team. If you enjoy thinking like a business owner, analyzing market and competitive trends, working hand-in-hand with sales as well as engineers, influencing market influencers, and never let obstacles get in the way of success, you will love this position. Were looking for people who have helped build new categories of product, thrive in the fun, crazy world of driving go-to-market strategies, launching new products, and helping a pre-IPO company with a huge market opening to scale explosively. Candidates with global enterprise software marketing and/or MarTech experience along with a passion for winning and a team-first attitude are strongly desired.

Job Responsibilities

  • You’ll champion product positioning, develop sales strategy, validate market messaging, and evangelize your product offerings both internally and externally (customers, partners, industry analysts, press, etc.)

  • You’ll perform market research, discover and define addressable market problems, work with customer success to understand and package customer use cases and analyze competitive offerings as elements of your documented market requirements that will feed into the product strategy

  • You’ll tell the product story - you’ll lead the positioning, naming, and messaging of products and features.

  • You’ll drive the go-to-market strategy - build and scale go-to-market playbooks for launches and feature updates.

  • You’ll work with engineering, data science and product management teams to harvest, translate and package powerful value stories to bring them to market.

  • You’ll inspire our team of rock star sales people that they know every key element for beating competitors and highlighting Lytics’ value through your creation of tools/collateral, competitive analysis, and regular enablement efforts

  • You’ll be known as a person who is one of the best at presenting the Lytics story, demoing the product, and most knowledgeable of the martech and Customer Data Platform space

  • You’ll collaborate across the company but also within marketing - customer marketing for a variety of events, demand gen for helping ideate on campaigns and speaking, and the content and digital teams in creating top notch assets

Qualifications

Desired Skills and Experience

  • Highly motivated energetic self starter, passionate about martech who thrives in a rapidly changing environment

  • 3-5 years of b2b software product marketing experience

  • Strong analytical, communication, organizational, presentation and leadership skills

  • Mastery of presentation and analysis tools

  • Able to analyze and evaluate business issues; and document business and go-to-market plans

  • Excellent interpersonal skills with experience leading cross functional teams and interacting with technical, non-technical, professional, and executive levels

  • Additional marketing, sales, email automation, sales enablement or CRM experience is a plus

  • Bachelors degree, with MBA a plus



Additional Information

Working for Lytics

Lytics offers excellent health benefits for employees and family, a flexible time-off policy, and a variety of methods to grow your skills and further your career.  Our customers include Nestle, Heineken, Atlassian, The Economist, Dr. Martens.  Investors include Voyager Capital, R/GA Ventures, and Comcast Ventures.


Lytics is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.



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Customer Success Manager

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Portland, OR

  • Own entire client lifecycle from onboarding, to increased adoption, and renewal 

  • Guide clients through implementation of our software and ensure quick time to value

  • Project manage the client's internal team, including Strategic Services, Sales, and Technical Account Managers

  • Reduce churn by proactively monitoring client health and reaching out regularly to share best practices, feature updates, and to remove obstacles 

  • Identify opportunities for Lytics to deepen its relationship with clients and expand contract

  • Follow-through on client roadmap jointly agreed upon with client

  • Act as Voice of the Customer by distilling client feedback into product feature requests

  • Implement a solid prioritization framework for owned portfolio of accounts 

  • Help identify and troubleshoot issues with client accounts including missing data, incorrect set-up, etc.

Qualifications

  • 3-6 years prior experience in Customer Success for a consumer-marketing focused SaaS company or Account Management at a digital marketing agency

  • Ability to build strong partnerships with clients through empathy, discovery, and conflict resolution

  • Results driven 

  • Experience with Salesforce 

  • Detail oriented and analytical

  • Thrives in a fast-paced environment which requires multi-tasking and frequent switching of mental gears
  • Able to travel occasionally 
  • Bonus: In-depth experience with a specific vertical (media, e-commerce, GPG) 

Additional Information

We are a growing team of ~30, located in downtown Portland. 

All your information will be kept confidential according to EEO guidelines. 

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Strategic Account Director

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New York, NY

Lytics is seeking an experienced, high-energy sales professional with a proven track record of over-achieving quota. As the individual who represents Lytics and drives  revenue, this person must be versatile, demonstrating strengths as a closer, prospector, and manager of existing accounts to ensure their success.

Responsibilities

  • Achieve sales targets on a consistent basis

  • Conduct sales activities including prospecting to develop opportunities in large/strategic accounts

  • Travel as necessary in order to develop account relationships and close large opportunities

  • Prospect for and qualify leads and develop new customers in conjunction with our Partners

  • Prepare activity and forecast reports for management

  • Develop account penetration and closing plans

  • Build and strengthen the business relationship with current accounts

  • Coordinate with Field Marketing to develop and execute regional events

Qualifications

  • 5+ years successful quota attainment selling enterprise software in the specified region

  • Able to provide high degree of major account management and control

  • Work under minimal supervision on complex projects.

  • Strong interpersonal skills and ability to excel in a team oriented atmosphere

  • Strong written/verbal communications skills

  • Very motivated and goal-oriented

  • Must want a career-oriented environment that is both fun and professional.

  • Strong work ethic and commitment to integrity

Additional Information

Working for Lytics

Lytics offers excellent health benefits for employees and family, a flexible time-off policy, and a variety of methods to grow your skills and further your career.  Our customers include Nestle, Heineken, Atlassian, The Economist, Dr. Martens.  Investors include Voyager Capital, R/GA Ventures, and Comcast Ventures.


Lytics is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.


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Strategic Account Director

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Boston, MA

Lytics is seeking an experienced, high-energy sales professional with a proven track record of over-achieving quota. As the individual who represents Lytics and drives  revenue, this person must be versatile, demonstrating strengths as a closer, prospector, and manager of existing accounts to ensure their success.

Responsibilities

  • Achieve sales targets on a consistent basis

  • Conduct sales activities including prospecting to develop opportunities in large/strategic accounts

  • Travel as necessary in order to develop account relationships and close large opportunities

  • Prospect for and qualify leads and develop new customers in conjunction with our Partners

  • Prepare activity and forecast reports for management

  • Develop account penetration and closing plans

  • Build and strengthen the business relationship with current accounts

  • Coordinate with Field Marketing to develop and execute regional events

Qualifications

  • 5+ years successful quota attainment selling enterprise software in the specified region

  • Able to provide high degree of major account management and control

  • Work under minimal supervision on complex projects.

  • Strong interpersonal skills and ability to excel in a team oriented atmosphere

  • Strong written/verbal communications skills

  • Very motivated and goal-oriented

  • Must want a career-oriented environment that is both fun and professional.

  • Strong work ethic and commitment to integrity

Additional Information

Working for Lytics

Lytics offers excellent health benefits for employees and family, a flexible time-off policy, and a variety of methods to grow your skills and further your career.  Our customers include Nestle, Heineken, Atlassian, The Economist, Dr. Martens.  Investors include Voyager Capital, R/GA Ventures, and Comcast Ventures.


Lytics is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.


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Sales Engineer

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New York, NY

Lytics is hiring Pre-Sales Engineers to join our team. We’re seeking someone who empathizes with our customer’s needs and understands why our products help our customers become more efficient, successful and effective in their Marketing efforts. In this role, you will be the technical voice in our sales process helping customers understand the value of Lytics products. You’ll partner with the customer to solve their problems, demonstrating the value of Lytics products with the Sales team. You will provide product feedback based on your interaction with customers to Engineering and Product. You will ensure the customer is successful as they interact with Lytics products and services. You will conduct webinars and speak at industry events, demonstrating Lytics products and help provide the technical expertise for Proof of Concepts and presentations.

Responsibilities

  • Win the trust of customers by demonstrating technical and business acumen and empathizing with their business challenges.

  • Own the technical sale by guiding prospects through the technical decision making process.

  • Master how to sell Lytics: from high-level introductory pitches through technical deep dives – and know how to gracefully maneuver back-and-forth.

  • Develop a strong understanding of the Lytics’ customer lifecycle journey, leveraging resources in Sales, Account Management, Technical Support & Services to ensure customer success.

  • Assist Sales Representatives with RFP responses.

  • Provide product demonstrations and customize demo environment to match customer’s use cases in order to maximize our success rate.

  • Actively participate in the business aspects of territory management, e.g., pipeline development, forecasts, quarterly business reviews, etc.

  • Requires travel (via ground and/or air transportation), including but not limited to, operating a vehicle and/or riding as a passenger in a vehicle, airplane, train or other form of transportation

Qualifications

Qualifications

  • 2-5 Years experience in a Sales Engineering role, or direct experience with using Lytics’ products.

  • Excellent technical communication skills, both written and verbal, with the ability to present to and engage our rapidly growing customer base.

  • JavaScript knowledge and experience.

  • Excellent problem-solving orientation and ability to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to technical and business problems.

  • Strong industry knowledge - performance management, scaled solutions, and methodologies.

  • Ability and willingness to travel 50% nationally & internationally, including but not limited to, operating a vehicle and/or riding as a passenger in a vehicle, airplane, train or other form of transportation.

  • Requires the ability to perform physical activities, including but not limited to, walking, standing, lifting items up to 35 lbs. and/or using, handling and controlling tools.

  • Valid driver's license.

  • A criminal background check may be required for this position.

Preferred but not required:

  • BA or BS degree in computer science or a related field.

  • Past experience with implementing Martech technology such as email service providers, website personalization, or online ad serving

  • Experience working with internal Sales/Marketing, Engineering, and Client Services teams.

  • Proficiency in working(query) with and speaking about popular database technologies.

  • Experience working with APIs via command line or other similar resource.

  • Working knowledge of HTML / CSS.

Additional Information

What's In It for You

Competitive compensation, a full benefits package including health insurance, dental and vision insurance, 401k retirement plan and more.

All your information will be kept confidential according to EEO guidelines. 

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Technical Account Manager (TAM)

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Portland, OR

Lytics is seeking an Technical Account Manager (TAM) who is passionate about the customer experience, data, and the future of marketing. This role bridges the gap between technical and non-technical and is frequently interacting with Development, Product, and Marketing groups, as well as the leadership from our largest clients. This position requires a product expert that can use their knowledge of a client’s data, vendors, and marketing objectives to help guide their technical and marketing teams through the implementation and continued use of Lytics’ products and services.

Responsibilities

    • Act as the named technical contact for customers to foster enduring client relationships while ensuring a high level of responsiveness.
    • Consult with clients about best ways to use their data to achieve marketing outcomes
    • Track and report customer activities and associated issues and/or opportunities for reporting to both customer and internal stakeholders.
    • Provide world-class support by taking ownership of customer issues from initial contact to resolution including troubleshooting the issue, determining root cause, and ensuring that the customer understands the resolution.
    • Partner with Product, Engineering, and Development teams to resolve customer issues and enhance Lytics’ products.
    • Write documentation, knowledge base articles, and tutorials to improve the customer experience of Lytics products and services.
    • Participate in the QA process of current and new products/services and work frequently with Product and Engineering teams to address opportunities and product enhancements.
    • Interface with customers in final stages of contracting with Sales to gather, collect, and document technical, product, and contract requirements.
    • Do whatever it takes to provide an outstanding customer experience.

Qualifications

    • BS in Computer Science, Information Systems, or equivalent experience.
    • 3+ years of technical client-facing experience.  Ideal candidates will have worked as a TAM or Solutions Consultant at a marketing technology company or as a developer at a marketing agency.
    • Understanding of relational databases and an ability to write SQL.
    • Familiarity with basic web development, web analytics, and web tag managers.
    • Understanding of Javascript, CSS, REST API's, web tracking is extremely helpful
    • Familiarity with tracking data from any of the following other data sources is a huge plus: email, online ads, mobile apps, point-of-sale
    • Good with people. Always.
    • Strong written and verbal communication skills including the ability to communicate with both technical and non-technical customers.
    • Must thrive working in a fast-paced environment juggling 15 or more clients at a time.
    • Ability to work in a collaborative team environment while being self-directed
    • If you love data, technical marketing, and delighting people, you’ll be successful here

Additional Information

We have a generous PTO policy, awesome health/dental/vision care, 401k program, transit/parking program, a great open workspace, and lots of coffee.


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Sales Development Representative

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Portland, OR

Lytics Sales Development Representatives (SDRs) discover and build new sales opportunities with innovative marketing organizations interested in organizing around the customer and orchestrating personalized experiences.  If you love the challenge of finding and developing new business, communicating with prospects online and on the phone, working as a team and working harder and smarter than you ever have before - let’s talk. SDRs will coordinate with the sales team to identify, research, prospect into, and generate sales opportunities into new target accounts. SDRs are expected to be professionals - adding value to our customers, selling with integrity, and continuously growing your skills to help others.  Lytics is a high growth company with significant potential.  The SDR role is a step onto a career growth track with a great company with potential future opportunities in sales, marketing, and support.

Responsibilities

  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities 
  • Interact with prospects via phone and email (and the odd trade show)
  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity 
  • Successfully manage and overcome prospect objections in a complex and fast-moving space
  • Become a trusted resource and develop superior relationships with prospects
  • Effectively leverage our sales tech stack to accelerate sales growth and capture useful customer data
  • Bring your best effort and best ideas, collaborate across the org, then execute on team strategy
  • Own your performance.  Overattain your goals to support the team's success in meeting revenue goals.

 

Qualifications

  • Quantifiable history of learning, winning, and overachieving.
  • A self-starter with a 1-2 years successful experience in prospecting and developing new deals in software/Saas sales. 
  • Background in marketing technology, marketing operations, analytics, SaaS, or digital highly preferred. 
  • Ability to maintain adherence to the role and deliver high activity levels and results required.  


Additional Information

You will be expected to become a student - both in the world of our customers aspiring to move into the next era of customer-oriented, data-driven marketing - as well as the strategy and tactics of modern sales organizations.  We want people to bring their hearts and smarts to join our cause, not just fill a job.

You will report to the Director of Sales.  Travel will be minimal.  Potentially up to 5%. 

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